The most required AI services in NYC include a wide range of applications across government, business, and technology sectors.
The city has outlined a comprehensive AI strategy to harness the power of artificial intelligence for the benefit of its nearly nine million residents.
The strategy focuses on using AI to adapt existing city services and infrastructure to better serve the public in terms of economic opportunity, social equity, and environmental sustainability. It also emphasizes the need for responsible use of AI to avoid bias and improve government services. Some specific areas where AI can be particularly beneficial in NYC include improving government processes, public safety, healthcare, education, and transportation. Additionally, the city’s plan includes creating an external advisory network for addressing opportunities and challenges posed by AI, educating city employees about working with AI, and holding public listening sessions to more transparently outline why and how the city is using AI 24.

The key components of the AI Action Plan in NYC, unveiled in November 2023, include the following:

1. AI Governance Framework: The plan establishes a holistic and adaptable framework for AI governance that acknowledges the risks associated with the technology, including bias and disparate impact 4.
2. External Advisory Network: An external advisory network will be created to consult with stakeholders in government, industry, academia, and civil society to ensure the safe and responsible implementation of AI 3.
3. AI Procurement Process: The plan includes the creation of an AI-specific procurement process to ensure that contracting is conducted safely 3.
4. AI Skills Development: There is a focus on building AI knowledge and skills for government employees to effectively and responsibly use AI technology to improve the quality of life for New Yorkers 3.
5. Risk Evaluation: City agencies will be required to evaluate the risks associated with AI and determine whether an AI tool is the right technology to improve people’s lives1.
6. Transparency and Privacy: The guidelines to be produced for city agencies will help ensure the responsible use of the technology and be consistent with values including transparency, privacy, and fairness1.
7. Annual Progress Report: The city will publish an annual AI progress report to communicate the city’s updates and implementation of the plan 2.

These components form a comprehensive framework for the responsible adoption and regulation of artificial intelligence to improve government services and processes across New York City123.

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